Live operations

Stay in control once the event goes live.

Something happens. Command acts. Crew receives it. The action is recorded.

Command Center · North Quay Festival 2026Fictional example
INC-014 · First aid · Zone AIN PROGRESS
First aid post 1 · assigned by Command · 21:15
Active change
Emergency exit B temporarily closed
Responsible: Security Zone B6 of 8 confirmed
From report to proof

One story, not separate screens.

No click needed to understand the core story: the end result is right there on the page.

Command Center · North Quay Festival 2026Fictional example

Crowding at North Entrance

ResolvedResolved in 6 min 42 sec
Zone Z05 · North Entrance
Priority: High
Assigned responsible role
Entrance Lead
  1. 21:14
    Reported
  2. 21:15
    Assigned
  3. 21:16
    Confirmed
  4. 21:21
    Resolved
Location and context

Command sees straight away where the incident is, which zone that is, and which route leads there.

Zone map · North Quay Festival 2026Demo data
Interactive, fictional zone map of North Quay Festival 2026North QuayMain StageHarbour StageFood CourtEHBOSouth EntranceService GateCrew routeCommand postSecurity BaseCrew check-inExit WExit EEmergency routeAssemblypointZ01Medical reportZ02Z06Z03Z04Z05Z07Z08N≈ 60 m
Facilities
StageFoodBarSanitaryFirst aidInformation
Access
EntranceSecurity checkEmergency exitAccessible route
Operations
Command postBackstageProductionCrew routeService routeEmergency routeAssembly point
Status
NormalAttentionIncidentSelected
Zone information
Z01 · Main Stage Front
Zone code
Z01
Type
Public field
Status
Incident open
Responsible role
Crowd Flow Lead
Open incidents
1
Last update
21:15

Attention point: Largest crowd density, directly in front of the main stage.

Medical report
In progress · 21:15
View operational context
Communication path

Command sends the emergency message directly to the assigned role, with zone and instruction.

21:15
5G
Connectivity status: Primary connection active
Security
Zone
North Entrance
Briefing v4 · read and confirmed
Tasks
  • Check North Entrance
  • Keep the South exit clear
  • Confirm the briefing
  • Report deviations
Emergency contact: Safety coordinator
Confirmed by crew

Primary connection

4G, 5G or local wifi.

Location backup

Integration possible

An optional Starlink or satellite internet connection keeps FloorPilot online when the fixed connection fails.

SMS fallback

Pilot module

Emergency SMS via a connected telecom or messaging provider when push isn't available.

Not included by default. No guarantee of satellite SMS coverage in the Netherlands.

Audit line

21:16 · Entrance Lead confirms receipt · status updated to Confirmed

21:21 · incident resolved · duration 6 min 42 sec (21:14 – 21:21)

This duration automatically becomes the basis for the after-action report. See the reporting outcome

Only visible to a municipality or client when the organiser deliberately shares this report.

Reliable under pressure

No live tracking of people. Full accountability.

FloorPilot shows incidents on the zone, not the location of crew members. Every action lives in the append-only audit log.