How we handle your data.
FloorPilot uses role- and event-based controls to limit access to operational information. The exact visibility rules depend on the module, role and pilot configuration. This page explains what happens on the website itself.
What the pilot request form collects.
When you submit the pilot request form, it can collect:
- Name
- Organisation
- Role
- Business email address
- Phone number (optional)
- Organisation website (optional)
- Event type
- Expected visitor size
- Desired start period
- Events per year (optional)
- Description of your operational challenge
- Package interest
- Technical sending and status information
Why we collect this.
- To respond to your request.
- To assess whether FloorPilot is a good fit.
- To prepare a demo, pilot or proposal.
- To prevent spam and abuse.
- To follow up on the conversation.
What actually happens with your request.
- Your request is stored in the FloorPilot database.
- An email notification may be sent through our configured email provider.
- We do not sell your information.
- Request data is not automatically shared with a municipality, organiser or other customer.
- Operational customer data is kept separate from public marketing requests.
Access, correction, deletion, objection.
You can ask us to access, correct or delete your data, or object to how it is used. Contact us at info@wearefloorpilot.com.
What this notice does not yet cover.
We have not yet published a formal retention policy, legal basis per processing purpose, sub-processor list, or international transfer mechanism, because these have not been formally decided yet. We would rather say that honestly than invent them. This notice will be extended with full legal detail before general availability.
Last updated: 18 July 2026