Municipalities

Share operational information with public partners in a controlled way.

Share a current dossier with the municipality. You see what's shared, what's still requested, and what you've delivered.

Dossier · North Quay Festival 2026Fictional example
Safety planSHARED · V2
Site mapSHARED · V4
Addition request
Traffic plan with diversion requested · follow-up version prepared

Official decision-making remains with the competent authority.

For municipalities

What you do in your own environment

You do not work inside the organiser’s system. The municipality has its own environment with its own case file per event. What the organiser shares arrives there; what you record stays yours.

One work queue instead of a mailbox

Everything awaiting a response from your department sits on one list, with who is handling it and since when. An item that has not been retrieved reads as “not established”, not as “nothing to worry about”.

A decision register that cannot be rewritten

Advice, conditions and decisions are recorded with who, when and on what basis. Entries can be added, not changed or deleted. When accounting for a decision afterwards, that difference matters.

See what changed since the previous version

An organiser submits a new version of a plan. You see per item what stayed the same, what changed and what is new, instead of comparing two PDFs side by side.

Points that carry over to the next edition

What went wrong or stayed open this time is there again for the next edition. Not as one official’s memory, but in the case file.

Permissions per department, not per organisation

Licensing, medical services, police and enforcement do not automatically see the same thing. Who may read which document is enforced in the database, not hidden in the interface.

An export that accounts for itself

Exporting a case file includes an overview of what it contains and what is missing. A document that does not exist is listed as missing, not quietly left out.

FloorPilot does not replace a case management system and does not make decisions. The competent authority decides; this environment makes sure the information you decide on is complete and traceable.

For municipalities

The formally shared version, not the internal workspace

An organiser works on their documents until the last moment. That is how it should be. What you receive as a case officer is not that workspace, but the version deliberately shared with you, with the changes that matter for your role.

What you see

  • The formally shared version, with date and version label
  • What changed compared to the previous edition
  • Open items that matter for your role
  • What the organiser did with earlier advice
  • When something was shared, and with whom

What you don't see

  • Internal drafts and working versions
  • That a newer draft is being prepared
  • Internal notes and discussion within the team
  • Personal data of crew and contacts
  • Medical data from incident records

That second point is not a detail. If you could see that a newer draft exists, it would pressure the organiser into sharing work that isn't finished. Assessing half a document costs you both time.

Municipality portal

Sharing with the municipality.

The organiser controls what is shared. Internal operational information stays shielded when it doesn't need to be shared.

Sharing with the municipality
From the organiser's dossier
  • Event detailsShared
  • Safety planShared
  • Site mapShared
  • Emergency contactsShared
  • Traffic planShared
  • Sound planShared
  • Current document versionShared
  • Last changeShared
  • Internal crew briefingNot shared
  • Internal production planningNot shared
  • Internal incident notesNot shared
Municipality portal
What the municipality then sees
  • Dossier overview
  • Shared documents
  • Current version
  • Missing information
  • Municipal feedback
  • Addition received
  • Change since previous version
  • Shared audit trail

The municipality sees only what has been shared for this collaboration.

Direct collaboration

When a municipality participates, feedback and shared versions return directly to the same collaboration workspace.

Without participation

Without participation, FloorPilot remains the organiser's environment for preparation, export, sharing and internal follow-up.

FloorPilot supports collaboration and information exchange around event operations. FloorPilot does not replace a municipal case, permit or decision-making system.
Official decision-making remains with the competent authority.

Behandelcentrum

The municipality has its own environment.

A case officer signs in to the Behandelcentrum, the case centre, and sees the files for their own municipality. No mail attachments, no loose links, and no access to the organiser's internal workspace.

Only what was shared

The case officer sees the versions that were formally shared. Drafts still being worked on stay inside.

Visible what is missing

Per file it is clear which documents are there and which are not, without chasing them by phone.

Questions on the case

A request for additional information sits with the case, not in one person's mailbox.

Advice from other services

Fire service, medical and police can be asked for advice; the answer lands with the case.

Notified of new documents

When additional information arrives, the case officer is notified in the Behandelcentrum. If they turn on notifications on their phone, the message reaches them there too.

History stays

What was shared and when is kept, also after a case has been closed.

The Behandelcentrum is not a permit system. The municipality decides in its own system; FloorPilot makes sure the information that decision rests on is complete and current.

Roles involved

Different departments, different permissions.

  • Event coordination
    Overview of the dossier, current versions and operational agreements.
  • Permit issuance
    Receive a complete, unambiguous dossier with current versions.
  • Oversight and enforcement
    Current site map, contacts and changes during execution.
  • Public order and safety
    Visibility of zones, emergency routes and the operational briefing.
  • Multidisciplinary partners
    Every department sees what fits their role, no more.
  • Organiser as the source
    The organiser remains responsible for timely, current information.
What is and isn't shared

You set the boundary of what a municipality sees.

  • Internal incident detail
    The municipality doesn't automatically see the full internal incident log, only what you share.
  • Medical information
    Medical data is never shared with a municipality or other partner by default.
  • Auditable
    Every shared addition and version is recorded in the shared audit trail.
  • Reporting per stakeholder
    You compile a separate report for each municipality, client or other partner.
  • Internal and external version
    The internal working version and the shared version stay separate.
Two situations

Keep export and shared status separate.

The municipality does not use FloorPilot

You submit via the municipality's regular channels.

  1. Dossier ready
  2. Export created
  3. Version shared
  4. Sending moment recordedWhat, when, to whom
  5. Follow-up version prepared

FloorPilot then does not automatically show “officially received”, “under review” or “approved”. That status only exists if you enter it yourself, clearly labelled as your own record.

The municipality participates or has an integration

Within the FloorPilot collaboration, with roles and permissions per department.

  1. Shared dossier
  2. Document received within FloorPilot
  3. Missing information visible
  4. Feedback or addition
  5. Current version
  6. Audit trailShared, append-only

Official decision-making remains with the competent authority.

FloorPilot supports collaboration and information exchange around event operations. FloorPilot does not replace a municipal case, permit or decision-making system. Official decision-making remains with the competent authority.

Built on practice

Designed with municipal feedback in hand.

Multiple municipalities confirm problems with document quality, unambiguous versions, current information and handover. FloorPilot is designed for that. Conditions and workflows differ per municipality and are configurable.

FloorPilot does not invent municipal rules. Official decision-making remains with the competent authority.