Platform

One platform for preparation, live operations and reporting.

Command Center for the office, Event Workspace for preparation, and the crew app on the ground. Every role works from the same source.

One source · North Quay Festival 2026Fictional example
Command Center
1 open incident
Event Workspace
Readiness 84%
Crew app
42 roles active

The office environment for owners, event managers and Command. Overview across all operations and full oversight during execution.

Command Center · North Quay Festival 2026Fictional example
Portfolio
North Quay Festival 2026LIVE
Harbour RunPREPARATION
Winter MarketCOMPLETED
Readiness
84%preparation
North QuayMain StageHarbour StageBackstage mainPublic Zone APublic Zone BPublic Zone CFood CourtBar ABar BFirst Aid AFirst Aid BCommand PostSecurity BaseCrew Check-inSouth EntranceNorth EntranceExit AExit BExit CAssemblyPointcrew routeemergency routeINC-014 · First-aid response
Incidents
INC-014 · First aid · Zone AIN PROGRESS
First aid post 1 · assigned by Command · 21:15
  • Portfolio overviewAll upcoming, running and completed operations in one view, with status and owner.
  • Event status and readinessSee per operation whether documents, roles, zones and briefing are complete before going live.
  • Live overviewIncidents, zones, responsible roles and confirmations during the operation.
  • ChangesEvery change gets a reason, an owner and distribution to the roles it affects.
  • IncidentsFrom report to assignment, follow-up and resolution, with timestamps.
  • ReportingReport and evaluation per operation, with separate views for internal and client.
Existing customer? Open Command Center →
The handover

One report, through all three environments.

Separate screens prove separate features. This is the chain itself: where a report starts, who picks it up, what the office does with it and what remains afterwards.

One report · INC-014 · North Quay Festival 2026Fictional example
  1. Crew app
    Reported from the floor

    Category, zone and urgency. Not a loose chat message: the report has a place and a timestamp from the start.

    Security Zone A21:12
  2. Command Center
    Assigned to a role

    INC-014 goes to first-aid post 1. Command sees the zone on the map and holds the status.

    Command21:13
  3. Crew app
    Confirmed and on site

    Read is not confirmed. The assigned role confirms itself, so ownership is unambiguous.

    First-aid post 121:15
  4. Event Workspace
    Back into the record

    A deviation from the run sheet lands on the operation and counts in the evaluation of this edition.

    Event manager21:31
  5. Reporting
    Accountable evidence

    Who, when, which role and why. Append-only, with a separate view for a client or municipality.

    Audit logafterwards

Three environments, one source. The report is never retyped and never changes owner without it being recorded.

One source

From runbook to audit trail: one operational workspace.

No separate folders, no versions drifting apart. What you prepare, you run live, and you prove afterwards, without retyping anything.

One source for three environments. What the office prepares, crew sees on the ground, and what happens on the ground lands directly in Command.