Platform
Platform — Incident Flow

From report to resolution, in one flow.

Incidents are where clarity matters most. FloorPilot keeps each incident in one place: status, severity, location, owner, actions and resolution.

The problem

Incidents get lost across radios, chats and memory.

When an incident is reported in one channel and handled in another, follow-up slips and the record is incomplete. FloorPilot keeps the whole lifecycle together.

Incident lifecycle
ReportedAssignedIn progressResolvedIncluded in report

Every transition is recorded with role and time, so the response can be reviewed afterwards.

What it does

Structured follow-up, reviewable afterwards.

Report from anywhere

Register incidents from the crew app or the Command Center.

Status & severity

Classify and follow each incident as it develops.

Clear owner

It stays clear who is responsible and who picked it up.

Actions

Record the actions taken in response, in sequence.

Communication

Keep relevant communication tied to the incident.

Resolution & record

Close incidents with a resolution that can be reviewed afterwards.

FloorPilot supports the operational workflow. It does not replace professional judgement or formal safety responsibilities.