Events & venues
North Quay Festival 2026

North Quay Festival 2026: a fictional festival example.

A worked, fictional scenario showing how FloorPilot works around one event. All data is invented and only meant to show how it works.

Fictional example · no live data
The scenario

Indoor/outdoor harbourside festival.

Zones: Main Stage, Harbour Stage, Entrance, First Aid, Backstage and Tech. Teams: organization, security, bar, first aid, tech, runners and floor manager/command.

We do not show visitors inside without real ticket/scanner integration; here you see expected visitors and capacity.

app.wearefloorpilot.com

Live overview

--:--:--
24
Crew active
1
Open incidents
14
Resolved today
Incidents · live
  • First-aid deployment · Main squareOPEN
    Assigned to First-aid post 1 · 21:15
  • Fence moved · South entranceBUSY
    Assigned to Security Lead · 21:04
  • Sound check · Stage ADONE
    Assigned to Stage manager · 20:48
  • Missing child · info pointDONE
    Assigned to Coordinator · 20:31
  • Power outage · bar 2BUSY
    Assigned to Tech · 20:12
Crew on site
  • Security LeadSouth gate
  • First-aid post 1Main square
  • Stage managerStage A
  • CoordinatorBackstage
Flow of the top report
  1. Reported
    21:15
  2. Assigned
    21:16
  3. On site
    not yet
  4. Resolved
    not yet

Every step lands in the append-only audit log, with role and timestamp.

Sample overview, illustrative data.
1 · Preparation & readiness

Ready before go-live.

Readiness is preparation, not a visitor count. It shows what is done and what is still open before the event starts.

Run sheet uploaded
Emergency contacts set
Zones / zone overview ready
Crew roles created
QR / PIN tested
Briefing readyopen
Incident types & escalation setopen

What carries over from the 2025 edition?

North Quay 2026 does not start with an empty run sheet. What held in the previous edition stays, the difference asks for a fresh judgement.

  • Zones and siteSame layout as 2025Unchanged
  • Expected visitors12,000 to 15,000Changed
  • HavenpodiumSecond stage addedNew
  • First-aid contactSame post, different numberChanged
  • Eastern emergency routeNot filled in in the previous editionNot recorded
  • 2025 evaluation pointStaff the entrance earlier at peakNew

An item that was not recorded in the previous edition does not come back as “unchanged”. Not knowing is not a confirmation.

2 · Crew & access

Not everyone sees everything.

Crew joins via QR or PIN and only sees what fits their role. Floor manager/Command sees the full picture.

Bar

Sees bar tasks and its own zone, no security or medical detail.

Security

Sees security tasks, incidents and escalations for its zone.

EHBO

Sees medically relevant reports and contacts.

Tech

Sees technical tasks and the schedule.

Floormanager / Command

Sees the full picture live, across roles and zones.

20:16
5G
FloorPilot Crew · North Quay 2026
Security Lead · Entranceconnected
Assigned to youINC-021

Crowding at entrance

Reported 20:14 · assigned by Command 20:16

  • Your zone: South entrance
  • Emergency contact: Safety coordinator
Confirm receipt

Read is not confirmed. Only after this button does it enter the audit log.

The same report, seen from the floor

At 20:16 Command assigned the incident. This is what the Security Lead saw on their phone at that moment: one task, their own zone and a button to confirm. No access to medical detail or the full incident overview.

  • No office loginCrew joins via QR or PIN, for the duration of the event.
  • Only their own role and zoneWhat a Security Lead sees is not what first aid sees.
  • Confirming is an actionThe 20:16 confirmation appears as its own line in the audit log below.
3 · Live overview & zone overview

Watch live during the event.

Live overviewmockup
Timelinesynced
  • 20:14Incident reported: crowding at entrance
  • 20:16Assigned to Security Lead
  • 20:22Action: extra queue marshalling deployed
  • 20:31Status: resolved · update to Command
Assigned leadSecurity Lead · resolved
Zone overviewmockup
Main Stage
ok
Entrance
attention
Havenpodium
ok
EHBO
ok
Backstage
ok
Tech
ok

Zone overview (loose zone blocks). A real floor plan is an uploaded map layer.

4 · Incident flow

One incident, properly tracked.

Crowding at entranceattention / medium
Assigned to
Security Lead
Action
Extra marshalling + update
Status
resolved

Better than scattered WhatsApp messages: the report has an owner, a status and a timeline, and stays findable afterwards in the report and the audit log.

5 · Reporting & evaluation

Afterwards: an accountable record.

Incident overview

1 incident, resolved within 17 min.

Timeline & handling

Full chronology with actions and owner.

Audit log

Append-only: who, when, which role, why.

Improvements

Staff the entrance earlier at peak arrival.

Internal version

Full picture for the team itself.

Client/stakeholder version

Curated, with only what is meant to be shared.

Sensitive detail (medical/security) is not shared broadly by default; the organizer decides what goes out.

The audit log of this evening

Append-only: lines are added, never overwritten or deleted. This is the same report you saw come in live above.

Audit log · North Quay Festival 2026Fictional example
TimeRoleActionVersionStatus
13:05Event managerbriefing version 4 publishedv4CURRENT
13:22Security Leadrole confirmed via crew appv4CONFIRMED
20:14Crew · Entranceincident reported: crowding at entranceINC-021NEW
20:16Commandincident assigned to Security LeadINC-021IN PROGRESS
20:16Security Leadreceipt confirmed via crew appINC-021CONFIRMED
20:22Security Leadaction recorded: extra queue marshallingINC-021IN PROGRESS
20:31Security Leadstatus updated after response on siteINC-021RESOLVED
20:38Commandincident closed with short evaluationINC-021CLOSED
23:58Event managerreport generated for clientR1SHARED
Who is this useful for?

From organizer to stakeholder.

OrganizerVenueSecurity companyEvent managerClient / stakeholderMunicipality / public partner

Municipalities and public partners can participate as reviewers, pilot partners or contracting organisations, depending on procurement and the operating model. FloorPilot supports collaboration and information exchange around event operations. FloorPilot does not replace a municipal case, permit or decision-making system. Official decision-making remains with the competent authority.

What the municipality would see for this event

Two situations, deliberately kept apart. Without the municipality taking part, FloorPilot never shows an official status by itself.

The municipality does not use FloorPilot

You submit via the municipality's regular channels.

  1. Dossier ready
  2. Export created
  3. Version shared
  4. Sending moment recordedWhat, when, to whom
  5. Follow-up version prepared

FloorPilot then does not automatically show “officially received”, “under review” or “approved”. That status only exists if you enter it yourself, clearly labelled as your own record.

The municipality participates or has an integration

Within the FloorPilot collaboration, with roles and permissions per department.

  1. Shared dossier
  2. Document received within FloorPilot
  3. Missing information visible
  4. Feedback or addition
  5. Current version
  6. Audit trailShared, append-only

Official decision-making remains with the competent authority.

Get started

This is how it could work for your event.